See Manage Field Activities and Field Orders (Page5) for the business process diagram associated with this activity.Group: FA Remark Activation ProcessActor/Role: CC&BIf a field activity has a remark code algorithms for further action or follow up associated with it, CC&B activates the algorithms each time the Field Activity Remark Activation background process is executed. If errors occur during the activation of the algorithms, a field activity remark exception is created.
CI_AccountBillMessageFARemark - This business object is used to add an account bill message from FA Remarks.CI_CustomerInfo_Inquiry - This business object is used by the create object plug-ins to create a Case form FA completion. FACT-CCC - This algorithm creates customer contacts linked to each main customer associated with the field activity using the Customer Contact Class and Customer Contact Type parameters.FACT-CFA - This algorithm creates a new field activity using the Field Activity Type parameter.FACT-CMPOTG - This FA Remark activation algorithm completes the related field activity if it was interfaced to an OMS System.FACT-CTD - This algorithm creates a To Do entry using the To Do Type and To Do Role parameters.FACT-CWF - This algorithm creates a workflow process using the Workflow Process Template parameter.C1-CREABMFA - This algorithm type adds a bill message to an account from a field activity remark.C1-CREOBJFA - This algorithm type creates a new object from a field activity remark. For example, it may be used to create a case from a field activity remark.
FACT - The field activity remark activation process executes the algorithm associated with field activities that have pending field activity remarks that reference an activation algorithm.
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