Detailed Business Process Model Description : Field Activities and Field Orders Description : 5.6 Create Customer Contact

5.6 Create Customer Contact
See Manage Field Activities and Field Orders (Page5) for the business process diagram associated with this activity.
Group: FA Remark Activation Process
Actor/Role: CC&B
Description: If configured, CC&B creates a Customer Contact based on a Field Activity Remark.
 
 
FACT-CCC - This algorithm creates customer contacts linked to each main customer associated with the field activity using the Customer Contact Class and Customer Contact Type parameters.
 
FACT - The field activity remark activation process executes the algorithm associated with field activities that have pending field activity remarks that reference an activation algorithm.

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