Business Process: 5.3.2.1 Manage Field Activities and Field OrdersProcess Type: Sub ProcessParent Process: 5.3.2 Manage Fieldworks (CCB)Sibling Processes: 3.3.2.1 Start Premise Based Service, 3.3.2.3 Stop Premise Based Service, 4.2.1.1a Read Meter, 4.2.1.3a Validate Meter Reads, 4.3.2.2 Manage Severance Process, 5.1.5.1 Manage Metered Site, 5.1.5.2 Manage Un-Metered Site, 5.6.3.1 Manage Meters, 5.6.3.2 Manage Items.This process describes how work in the field is managed and tracked for an organization. Typically utilities require field visits when:
• Customer requests restore service due to power outage, or reconnect from disconnection due to non-payment of bill
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