Detailed Business Process Model Description : Field Activities and Field Orders Description : 1.3 Populate FA Data, Schedule Date and Field Instructions

1.3 Populate FA Data, Schedule Date and Field Instructions
See Manage Field Activities and Field Orders (Page1) for the business process diagram associated with this activity.
Actor/Role: CSR
Description: Based on established business rules, the CSR or Authorized User enters the specific type of Field Activity, schedule date and any instructions for the field technician. The default Dispatch Group is populated based on the type of Field Activity selected.
 

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