Detailed Business Process Model Description : Field Activities and Field Orders Description : 7.1 Request Complete To Do

7.1 Request Complete To Do
See Manage Field Activities and Field Orders (Page6) for the business process diagram associated with this activity.
Actor/Role: CSR
Description: If the background process creates a To Do Entry, the CSR or Authorized User marks the To Do Entry as complete and requests completion of the To Do Entry once the error is resolved. The CSR or Authorized User may add comments or a log entry for future reference.
 

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