See Manage Field Activities and Field Orders (Page1) for the business process diagram associated with this activity.Group: Create FAActor/Role: CC&BDescription: The Field Activity is added in CC&B and available for Dispatching.
C1-AddFieldActivityLog - This business object is used to add a field activity log entry. FAIN-INFO - This algorithm formats the "Field Activity Info" that appears throughout the systemFAAD-INFO - This algorithm formats the field activity additional information that appears on the field activity page. If a field order is linked to the field activity, the algorithm formats the information as follows: Phone Type description, Phone number. In addition, if the Extension is available, Extension description and number are appended to the message.Note: Customers who require Workflow and Notifications may use the following Workflow Event algorithms to create a field activity:
• WFA-FA – Workflow activation, create field activity. This algorithm type creates a field activity (marked with the designated Field Activity Type) for the service point(s) associated with the workflow process. It also sets the status of the associated workflow event to either Wait or Complete as per the value of Event Status (a value of 20 means that the status is Wait, a value of 30 means that the status is Complete).
• WFF-FA – Workflow failure, create field activity. This workflow event failure algorithm type creates a field activity (marked with the designated Field Activity Type) for the service points associated with the workflow process.
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