Detailed Business Process Model Description : Field Activities and Field Orders Description : 1.0 Confirm Service Territory for Service Address

1.0 Confirm Service Territory for Service Address
See Manage Field Activities and Field Orders (Page1) for the business process diagram associated with this activity.
Actor/Role: CSR
Description: Upon receipt of request, the CSR or Authorized User first determines the address is in the service territory. If not, the CSR or Authorized User refers the caller to appropriate agency and process stops with no further action.

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