Detailed Business Process Model Description : Field Activities and Field Orders Description : 4.7 Complete FA

4.7 Complete FA
See Manage Field Activities and Field Orders (Page3) for the business process diagram associated with this activity.
Group: FA Completion Process
Group: Complete FA using Recent Read Process
Actor/Role: CC&B
Description: The Field Activity Step information is appropriately linked to the various records in CC&B. This can include Service Point, Service Point Meter/Item History, or Meter Read records. The Field Activity is transitioned to a Complete status.
 
CI_AccountBillMessageFARemark - This business object is used to add an account bill message from FA Remarks.
CI_CustomerInfo_Inquiry - This business object is used by the create object plug-ins to create a Case form FA completion.
C1-CREOBJFAC - This algorithm creates a new object when a field activity is completed. For example, it may be used to create a case when a field activity is completed. It does the following:
The field activity is read using the Source Business Object.
Elements in the Source Business Object schema are moved to the Target Business Object schema.
A new object is added using the Target Business Object
 
FACOMPL - Field Activity Completion - The field activity completion process completes field activities and field orders using the records in the various field activity staging tables.

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